Support
Contact Us
Email: support@akavanta.com
Response Time: Immediately
Business Hours: Monday - Friday, 7 AM - 5 PM
Quick Help
Installation: Step-by-step setup guides
Configuration: Optimal settings for each EA
Troubleshooting: Common issues and solutions
Frequently Asked Questions
You can monitor trades from MT5 mobile, but the EA itself must run on a desktop platform or VPS.
No. Every EA is protected Akavanta IP, and modification, resale, or recompilation is prohibited.
We can’t refund once an EA is activated, but our team will troubleshoot install or activation issues.
No, we only supply automated trading tools for you to run.
No EA can guarantee profits—trading still carries risk, so manage your exposure carefully.
We release optimized set files periodically via email; always test new settings on a demo first.
Confirm AutoTrading and live trading permissions are on, the symbol/timeframe is correct, your broker allows algos, and review the Experts and Journal tabs for errors.
Getting Started
1
Choose Your EA
Browse our marketplace and select an EA that matches your trading style and risk tolerance.
2
Download & Install
Download the EA file and follow our step-by-step installation guide for MT4/MT5.
3
Configure & Trade
Set up the recommended parameters and start automated trading with proper risk management.
Need More Help?
Can't find what you're looking for? Our support team is here to help you succeed with your trading automation.
Contact Support